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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1306 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,306 reviews
  • Rated 5 out of 5 stars

    iPad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the money. Protection that is needed for value items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing my Insta360 X3 360 Degree Action Camera with a 2-Year Accidental Geek Squad Protection plan was an absolute genius move! Not only do I get to enjoy the mind-blowing capabilities of this camera, but I also have peace of mind knowing that it's covered against unexpected mishaps and accidents. Whether I'm exploring rugged terrain, capturing high-energy action shots, or simply taking it on the go, life can get unpredictable. That's where the Geek Squad Protection comes in. With this protection plan, I can embark on my adventures worry-free. Accidental drops, spills, or any unforeseen accidents are all taken care of. It's like having a safety net for my valuable camera investment. The best part is the convenience of the Geek Squad service. They're always ready to assist, making the whole process hassle-free. If anything happens to my Insta360 X3, I know I can count on them to get me back on track. So, if you're investing in a camera as incredible as the Insta360 X3, I highly recommend pairing it with a 2-Year Accidental Geek Squad Protection plan. It's a small price to pay for the peace of mind and continued enjoyment of your camera without worrying about the bumps and bruises along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I have Geek Squad protection. Every interaction that I have with the Geek Squad representatives are kind, professional and work hard to resolve my issue. I have been purchasing this protection for my merchandise because you never know if you may have an accident weeks, months or years from purchasing the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy because I did it that’s make me feel great cause if anything happened to my camera especially cause I recorded myself when I drove my motorcycle that’s make me feel like I’m in the safe line cause if anything happened to the camera I can to get full replacement and Laura benefit Recommended for you guys. It’s value more than what you think. Best than I did ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product device was in good condition. It was delivered in a couple days to my house. Everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boy with a dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson. He is becoming a video person. So this is for his future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase. works great best buy takes care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR DEVICES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my devices and have never regretted it. Geek Squad Accidental has saved me TONS of money. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have at low cost you just never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad i never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i never had to use it. geeksquad does indeed geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Convenient but Pricey - Your Mileage M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a mixed bag. They're convenient for quick fixes and basic tech support, especially if you've already bought your device at Best Buy. Their technicians vary in skill, so you might get lucky and find someone truly helpful, or you might end up frustrated. Prices can be high, and sometimes it feels like they push unnecessary services. If you're comfortable troubleshooting yourself, you might find cheaper solutions elsewhere. But for that "I need help now" feeling, Geek Squad can be a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camara is special ander water good clarity y color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a good thing for expensive things!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their expertise is second to none! I highly recommend!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, gives me peace of mind when playing airsoft with my Osmo camera knowing that if anything happens its protected by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy this. I haven't needed it often but when I have, I've been grateful that I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for your peace of mind when owning expensive pieces of equipment. Not too expensive and worth every penny. Thanks geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea. I haven't needed to use it often but when I have, I've been very grateful to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! I’m glad I purchased this protection plan. You never know when the unexpected happens and you need the assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staying protected while on the go is the best and my favorite thing to have

    I would recommend this to a friend