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Customer reviews

Rating 4.7 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,303 reviews
  • Rated 5 out of 5 stars

    Carolinageographer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with protection. I am comfortable using my camera on the go knowing that it's backed up by a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of person who usually skips the warranty (most items come with manufacturers warranty, so why pay extra?) But Geek Squad is great mostly bc they will give you a refund the entire price of the item if the item can't be fixed (read what's covered before you return item). My 2 yr old Camera was having issues; wasn'tcharging, internal wiring issue. I took it to Geek Squad, they tried their best, but it seemed to be a manufacturing issue (manufacturers warranty expired after 1st year). So Geek Squad refunded me my original camera price, and i was able to buy the latest camera model. So buy the warranty, and save yourself what could potentially be a future headache.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always a great service for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really use them because i haven't had a problem but im pretty sure if i do they will fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay for the gweak squad it's totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome plan. You never know when you need your equipment fixed so take advantage of this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my max go pro camera. Glad I did. The battery door broke off and Geek squad refunded the entire purchase and was able to get a new one with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services the best of everyting and also helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped test my products to verify they worked well. Awesome services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthwhile Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's 2-year accidental protection plan provides peace of mind. It covers accidental drops, spills, and malfunctions, ensuring your electronics are always protected. A worthwhile investment for safeguarding your valuable devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your mom loves geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will come take care of you , any way any how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics Dept helped my GoPro purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with my device, I don't go anywhere without it.. I love all the little games that you can use with it, I want to try out the tripod that came with a kit I purchased separately. I'm interested in Lighting and that spindley leg tripod as well, but DEFINITELY the lighting Assesories !!! Thanks BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new gopro has been an excellent asset. Love the way the gopro generates quality videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to get the warranty, It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ever action Camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dope action camera with alot of features!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection to Protect Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy a costly item, I always add the Geek Squad Protection. I have never regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone needed servicing so they just replaced it. By far the best protection plan around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what they say. Very satisfied! I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother in law who does mountain biking, he absolutely LOVED it, great picture quality and so easy be able to edit videos on phone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a variety of protection plans with the great service and help from geek squad

    I would recommend this to a friend
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