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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,296 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services the best of everyting and also helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped test my products to verify they worked well. Awesome services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your mom loves geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will come take care of you , any way any how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my max go pro camera. Glad I did. The battery door broke off and Geek squad refunded the entire purchase and was able to get a new one with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to get the warranty, It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ever action Camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dope action camera with alot of features!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new gopro has been an excellent asset. Love the way the gopro generates quality videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Worthwhile Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's 2-year accidental protection plan provides peace of mind. It covers accidental drops, spills, and malfunctions, ensuring your electronics are always protected. A worthwhile investment for safeguarding your valuable devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection to Protect Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy a costly item, I always add the Geek Squad Protection. I have never regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics Dept helped my GoPro purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with my device, I don't go anywhere without it.. I love all the little games that you can use with it, I want to try out the tripod that came with a kit I purchased separately. I'm interested in Lighting and that spindley leg tripod as well, but DEFINITELY the lighting Assesories !!! Thanks BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone needed servicing so they just replaced it. By far the best protection plan around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what they say. Very satisfied! I highly recommend it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a variety of protection plans with the great service and help from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. Provided quick and easy help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GoPro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother in law who does mountain biking, he absolutely LOVED it, great picture quality and so easy be able to edit videos on phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad and protection is top tier and mind easing! Be sure to get it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must in my line of work. I will say Bestbuy has changed how the exchange process works for GoPros and it is pretty annoying and inconvenient. The stores don’t always know how to process the GSP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, got a replacement after my insta 360 got damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to apply but I still need to see what services they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used this yet but I can say that having used these warranties in the past has been a huge blessing! I've never had any issues when something doesn't work. I even was able to return my HandSpring Visor PDA (if you can remember those) and I needed to show the issue and I had already cleared everything, so I went to a demo in the store and used the store sample to wirelessly transfer a game over to my PDA then showed the BB agent what it was doing and was able to get a new one!

    I would recommend this to a friend
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