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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1029 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,029 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Mando

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must for me absolutely love how convenient and easy it is if any issues come with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have had an issue with any of my electronics, the Geek Squad has been on it! We have had phone assistance as well as live help and problems have always been resolved. Our relationship spans at least 8 years now and I would not change, especially since we have bought new products. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad protection plans i always get their warranty when I buy expensive products and I’ve never had an issue with replacing or getting a product fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful. I would recommend for any repairs or questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is a great addition for your purchases! They are extremely helpful and what a great value for price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the assistance I received when I walked in, everything was fixed and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, got it for my daughter for her bday and to this day she still have a great time with it. Photos are very clear and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Geek Squad protection does provide instant ease of mind. Though it isn't the best protection out there, it is quite convenient when purchasing items with Best Buy to add on their protection plan(s). The cost is usually fair/competitive and the coverage is fairly decent. So, if you aren't hard on your purchases, the everyday wear and tear protection this service provides is just enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to easily get this warranty upon purchase & made things very simple for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available for Demos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a demo camera and wanted extra protection. Best Buy allows you to purchase a plan, which made me comfortable buying a demo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy a item at a Best Buy I like to get the insurance in case of anything. Many think it's a waste of money but believe me you might have that one chance where something goes wrong and won't have anything to cover it. So it's better to pay either 10 to 50 dollars than have to pay a full price for a new item. They provide high quality assistance and customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE PROTECTION PROGRAM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed whenever you buy a electric product always go with a protection plan. It’s even better knowing they have a geek squad that can take care of the damages that may come. So it’s only worth the extra money to save from a big headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have you never know when you might need it. its better to have it and not need it than not have it and need it at all thats my advice to you all. your welcome totally have a nice day and be safe ok what more can i say about it that geek squad like totally rules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would totally recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LOT! Don't stress when life happens to your tech. With this plan, you get all the benefits of Geek Squad Protection, plus we'll fix or replace your tech if it's damaged from accidents like drops or spills. Protection continues for the full term of the program, even if your product is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have when purchasing new technology. Since this was a gift for our young granddaughter, it was especially valuable to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My luck has always been when i dont purchase protection somehow i break my things. Geek Squad gives a peace of mind and allows me to enjoy the item because i can take it in to fix if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are a great help for anything we need help with they provide good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty/Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you purchase any electronic it is reccomendable to have any warranty it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to my purchase! Great help and support

    I would recommend this to a friend
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