Customer Ratings & Reviews

I love Best Buy always service its to good thanks for your service

I totaled my drone almost immediately.. rookie mistake.. Best Buy has always had the best protection plans for accidental coverage. The exchange was fast and easy. The employees went above and beyond… AGAIN! I recommend Best Buy Geek Squad

If purchasing your first drone - this coverage is a no brainer, you ARE going to crash! Save yourself the headache & get this coverage for full protection for true peace of mind.

great protection plan. if you want a peace of mind doing a fun activity get the geek squad protection plan because if somethings happens to your gadget they will repair or replace it with a new one. the only downside is you have to wait for weeks or months before they can replace it.

I especially appreciate that I don't have to be knowledgeable to potentially babysit the professional. That seems to be a sad but true occurrence with too many fields.

I recently had crashed my drone they gave me directions on what to do with it. Like how long wait time,what cost could be involved and what kind of guarantee that it works properly. Thanks

Saved me from having to buy a whole new drone! My gimbal started sticking and I didn’t want to have to go buy a new one so thankfully the coverage saved me hundreds of dollars!

I would go tomorrow for repair the drone.. I think they gonna repair as soon as possible

Had no problem taking a drone back after almost 9 months got my money back this

Milton was very helpful and very quick when I went in! I was in and out in 10 minutes!

Best part of buying the devices is getting the extra piece of mind that it's got coverage for the "Oops" moments in life.

Definitely worth the price. Rather than spending another $800. If you use your drone often things are gonna happen, can’t help that. So even getting your drone replaced just once over the 3 year period the $300 insurance pays for itself .

It is a great option to be able to protect your purchase and feel that you are protected for any eventuality.

Service is always fast and great!! I am and will continue to purchase my electronics and also tell family and friends to shop there too!

I didn’t have to do anything to set it up and it cover everything I need.

This saved my pocket! I've destroyed my Drone during the third flight. Thanks to this service, I got a brand new replaced.

Bought this for product protection for a drone I bought my husband for Christmas however he preferred a virtual reality google set so I returned the drone & Geek Squad protection. That said, I have used the Geek Squad Protection packages on a number of items over the years & do recommend it.

Purchased as a gift. Husband loved, found it easy to fly. The camera quality is great. It is a little touchy to the wind the higher is up.

I love Geek squad! They helped me out and got me product serviced immediately! Answered all my questions and got my product back the same day.

The geek squad is the best. I flew the drone for over a year. They gave me a full refund due to defect in the drone. One month later a new model of DJI drone came out.