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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 456 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when something goes wrong. Able to get it back up and running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fly your drone without fear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty to be able to fly this drone with more confidence-- and it has definitely provided that for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The answer team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet but have had many of my questions answered professionally to my satisfaction. Good to know I can rely on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Will use again for futute products always get the job done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hdhdjd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Samsung to the iPhone and morty it to the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the insurance on anything I buy. Sometimes things happen and the insurance is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI Drone Mishap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service,really helped me understand my protection plan better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Does its job. Ease of mind. Choose it- you will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing Drone, I love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was helpful, warranty cover for my product without hesitation after being destroyed by a car, definitely buying it again in other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange without any problems, I love Best Buy protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy dont have to call customer nor go thru the hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always as good as it is for two years it’s a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really have any issues when i call in for assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance is highly recommended! they respond immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All smiles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on the controller is perfect. It is just like playing a video game. Excellent purchase by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know we have protection on the drone if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my drone fall in the river on its third day in the skies. Store exchanged without one question for brand new unit couldn't be happier. Definitely good choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but with conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone insurance is something that must be taken into consideration but be careful, it only covers accidents not lost and does not change it for another drone. They send it to repair and cover the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy for Certain Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for anyone who wants to get the optimum longevity out of their gear. This ensures I will have a drone for the next 2 years which is invaluable in it's own right.

    I would recommend this to a friend