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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 453 reviews
  • Rated 5 out of 5 stars

    DJI Drone Mishap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service,really helped me understand my protection plan better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Does its job. Ease of mind. Choose it- you will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought a geek squad protection on a lot of items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a geek squad protection on a lot of items but I did it for this because I feel confident in their abilities to correct something if there was a problem. Five star review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Repair takes too long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my drone for repair is been a week that it was sent and I don't see any updates, I was told it takes about a week, I read some reviews about the same issue not sure why it takes long. Maybe should have bought the protection plan from DJI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange without any problems, I love Best Buy protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the insurance on anything I buy. Sometimes things happen and the insurance is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The answer team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet but have had many of my questions answered professionally to my satisfaction. Good to know I can rely on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always as good as it is for two years it’s a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance is highly recommended! they respond immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really have any issues when i call in for assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know we have protection on the drone if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was helpful, warranty cover for my product without hesitation after being destroyed by a car, definitely buying it again in other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All smiles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on the controller is perfect. It is just like playing a video game. Excellent purchase by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchange or return without any questions. Good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy dont have to call customer nor go thru the hassle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dji drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes good videos and stable, drain battery quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for buying something new, which you not get used to it like Drone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need it right? But it was east to understand when I got my drone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely smart purchase especially when buying a drone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind for your investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service overall well worth the cost for piece of mind.

    I would recommend this to a friend