Customer Ratings & Reviews

Haven't had the chance to actually use it on my most recent purchase, but the Geek Squad workers have been helpful in my prior purchases where I got the protection plan.

On a $300 hard to find console like the switch that is portable, this is a no-brainer. A few people online have had various issues with the switch, and with Nintendo officially stating that they have not verified any issues so far, a little peace of mind is better than blind trust. Many day one consoles have had issues. Just look at the PS3 original and Xbox 360 red ring problem and decide for yourself.

The agent was able to help me with my questions and i was satisfied with the outcome of the response

I got a geek squad protection plan for my new switch so now im not afraid of what i will do if it breaks. I feel a lot better knowing they will help fix it

I haven’t had a problem, but it’s nice to have the protection, just in case one comes up. I have used the question part when I couldn’t figure something out on my new device and they were very helpful.

Ask for recommendations. They give out good, in-house and out of purchase Replacements or upgrades.

I had to return my Samsung headphones because they were not working for the left side and I was able to replace them with ease.

As a person who is interested in the latest of Technology it is important having not only support for the latest devices but also having the Peace of Mind of protection in case anything goes wrong.

Opted for this additional protection plan for daughters new switch. Affordable protection plan in case daughter drops it or other accident occurs.

Great service perfect thing for buying electronics for kids

Best thing you can do when buying a console or electronic equipment is getting this protection. Had problems with the controller of a new console and they sent me new ones right away. Gives you peace of mind when you spend on this items and stuff like this happens. The process was fast and easy.

Very happy that I purchased this accident price purchase replacement program. I did use my plan to repair my surface pro Microsoft and get a full replacement on my Samsung wireless headphones

Two years of protection. I don’t think that I’d break my switch. But if it happens on accident then I don’t have to worry about replacing it if it’s minor. I can just turn it in for repairs.

I bought the Switch console from Best Buy because of this Geek Squad Protection. Other stores had the console for sale as well but their protection plan did not include accidental. Being that the Switch is portable, it is more likely to be damaged by accident. I paid about $15 more for the accidental plan than the plans offered elsewhere but I think that is well worth it for the peace of mind.

I love this service. It is the best. Pick one up if you can!

Love the agency and customer s Support provided. Easy to access.

Excellent service and recommendations, 100% effective

Best thing ever! Haven’t had to use it yet, but when I broke my laptop screen I was very happy I had geek squad protection

Great Warranty you just should let customers know what they need to save for warranty

After my kids broke our last console, I was so happy I was offered this coverage package this time. I sure wish I had previously had it.