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Customer reviews

Rating 4.8 out of 5 stars with 2939 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,939 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always responsive and guaranteed replacement immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to keep the item secured, happy to have this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wouldn’t not buy without the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful and I am always grateful for their support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nintendo system says the N64!! Graphics are top notch. Reminds me of the upgrade from the NES to the SNES. Highly recommend this system and dont forget to pick up DK Bonanza the best 3D platformer not called Mario!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never use but in using in past. I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and easy to get, simple steps to be able to protect the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded me twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my sons Nintendo twice. With a Geek squad service I had no issue. If they can not fix it, they will refund you full amount. This plan offers coverage for accidental damage to your electronic devices, providing you with peace of mind in case of unexpected mishaps. With Geek Squad's expertise and support, you can rest assured that your devices are in good hands. Customers have praised the quick and efficient service provided by Geek Squad, making the protection plan a worthwhile investment for safeguarding your valuable electronics. Overall, the 2-Year Accidental Geek Squad Protection plan is highly recommended for those looking to protect their devices from unforeseen accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always professional and well informed. The prices for their various protection plans can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but it's good to know that if anything happens to my switch they can replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional as usaul!! Will always use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not even worried if I break it. It will be replaced as long as I still have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important add on to buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for yourself or others to accompany any new product/console that you buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my connection issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed my CarPlay connectivity issue as a faulty cable. He listened to me and we went through the connection process sitting in my car. The problem was a broken wire in the cable. He helped me find the correct cable and sat with me while I connected. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is the best!!! They will have your devices back up and running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coverage you can have, and the best peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow pick up wait time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars due to unacceptable wait time when picking up. Only one cashier for check out and pick up. This was not cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever........ . ...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used BestBuy's service before and didn't have an issue replacing my damaged item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t get any product more than 300 without this warranty. Very helpful

    I would recommend this to a friend
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