Customer Ratings & Reviews

Great service as always, no problems at all. Fixed the problem with no hassle or hang ups.. would definitely recommend getting the geek squad for other purchases

Dont sleep on this. I put this on everything that i can.

Best Buy and Chick fa la just have customer service figured out. Thank you for that!

the Geek squad always come thru in the clutch. Any issue, they resolve it.

I’m Best Buy offers a protection plan but I wish it covered 3 years (which is available online from Amazon). The Amazon price for the Nintendo bundle and their 3 year protection plan were both cheaper! But I prefer purchasing electronics from a local (brick and mortar) store where I can easily go for repairs-it’s much more convenient.

Generally I don't bother with protection plans, but when it comes to newly released consoles and other hardware that may have unforeseen issues, I like the peace of mind.

Very helpful, and added protection for my purchased items.

Love the coverage geek squad has given me. My tv broke a few yesrs back and i was still under the geek squad warranty and they were able to replace it after coming out and not being able to fix it.

These warranties have saved me so many times that I never buy anything without one.

I can’t say enough great things about my Geek Squad Protection Plan! It’s been an absolute game-changer and one of the best decisions I’ve made for my purchases at Best Buy. Knowing that I have access to the amazing Geek Squad team gives me complete peace of mind.

Great service, is a must for any device you may own.

Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

This is our first time getting geek squad protection. When we need to use it I’ll update.

I always buy the protection plan. Best buys protection plan has proven worth the money 99% of the time and i would never suggest otherwise.

Great customer service! I enjoy shopping at this location.

It is important to have warranty because you never know what might happen.

I haven't used this, but if i do need it, I'm sure this will come on handy!!

Easy peasy. Makes me feel better that I have this in case something happens

The geek squad warranty is totally worth it. It isnt a third party warranty which is unique in the industry.

These guys are the best ,they give honest advice and recommendation.