Customer Ratings & Reviews

Geek squad is incredible! I had never purchased it prior to my children breaking 4 Nintendo Switches. I finally realized how stupid I had been to not use this service! I could have saved myself SO much money! Since my last Nintendo switch purchase I have brought it into geek squad once so far, and they were amazing! There was an issue with my sons switch’s headphone jack, they took care of it so quickly and were so knowledgeable! I will never purchase another product again without getting Geek Swuad protection, it’s a no brainer! It will literally save you hundreds (thousands in my case had I gotten it on my first Nintendo switch purchase) of dollars and give you peace of mind that you and your devices are in good hands! And I’d also like to mention how nice, kind and professional the Geek Squad team is!

Nice to feel good that I’d if something happens to the system

This game was a gift to my son for his birthday and the protection plan was a great addition to make sure he can enjoy it for years to come!!

I would definitely recommend the insurance. I am gladly that I purchase it.

I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance

Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.

Haven’t had to use the service yet but it’s nice comfort to have.

Gotta have the geek squad protection to protect my kids electronics.

Best warranty experience I had with geeksquad. Best Buy has made a good investment with working with geeksquad

Needed a protection plan for my grandson’s new Switch and this fit the bill. Gave us peace of mind

helped me with my return to get a replacement fast

I have not yet used it, but we always have to secure the games for the little ones in the house.

Covers the screen, and controllers. I found the price reasonable and the coverage time well worth the purchase.

Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

Each visit i have had with Geek Squad has been great. Very knowledgeable and quick responses.

The Geek Squad protection plans are always worth it for me. I get them every time.

Great purchase im very satisfied with this product

I love to add protection plans on my devices, Best Buy has an amazing program and helps me find the best way to save money later on

Idk why there is even a debate expensive items just buy the protection.

I always buy geek squad protection!!! My son is rough with electronics and it has saved me tons of money!!! Definitely worth the cost and better protection than any other company!