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Customer reviews

Rating 4.8 out of 5 stars with 2876 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,876 reviews
  • Rated 5 out of 5 stars

    Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products hamdsdowm replaced whole table and gave money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son dropped his Nintendo in the water and geek squad was so helpful and it was a easy process it didn’t take long for them to ship it and ship it back to us it took only a week great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of guys worked hard and very polite and got the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a good insurance company too go too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting the protection for any gaming system and not just the switch 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new device. Thank you Best Buy employee for recommending it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was a gift to my son for his birthday and the protection plan was a great addition to make sure he can enjoy it for years to come!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpfully and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD CUSTOMER SERVICE QUALITY I HIGHLY RECOMMEND TO ANYONE LOOKING FOR EXCELLENT CUSTOMER SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job. Went above and beyond to fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger screen and way better graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new switch 2, bluetooth compativle and way better graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it I will never not have geek Squad when I buy items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the Geek Squad for the price.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protecting such an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money! Main reason I bought from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Protects my device for any damage etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There warranty is top noch never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to feel good that I’d if something happens to the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the insurance. I am gladly that I purchase it.

    I would recommend this to a friend