Customer Ratings & Reviews

I really recommend it. You'll be fine is something happen to your product.

worth it to have this protection. You never know what can go wrong with your electronic purchases so this will give you ease knowing that there are train professionals that will help you with whatever you might need.

I bought this protection plan from best buy and it is worth it. Geek Squad made sure that I knew how to contact them and gave me all the information I needed In case my switch was damaged.

Very kind agents who give a good service and explain everything about the purchase

Peace of mind at a good price! I have not had to use this as the product has been fine. Hopefully I won’t, but goo to know it’s there if I do.

Geek squad makes me feel so safe when i buy things from Best Buy, lets me be confident in taking my things without having to be overprotective because i know they have my back. GREAT SERVICE 10/10 RECOMMEND!!!!

I purchased this accidental Geek Squad protection plan simply because I have purchased Geek Squad protection plan for my computers and I am very much satisfied with the service they offer. Also with this item being a hand held item I felt like at any time and circumstance he could possibly drop or crack it. Hopefully this will secure his game.

I like this type a insurance it’s good to have just in case if you’re needing

Glad they offer insurance coverages for the items!

Great got the game to me no problems! Didn’t even have to wait long at all!

Love it! Brings back memories from childhood. Awesome!

Bought it to make sure if anything happened, i was covered. Never had any problems before.

I haven't had to use this yet, but when i purchased my switch i was able to see them in action at the store. They all looked very professional and well-mannered. They took time to explain things to thier customers.

You should never buy anything without that protection plan!

We haven't needed to reach out to the Geek Squad yet, but it is a great feeling to know that we can if worse comes to worse and we can't figure something out on our own.

I did purchase this for my sons' Nintendo Switch in hopes that it would cover any damage that may happen with it but so far, we haven't needed to use it. However, it's good that it's here if we need it.

Great peace of mind for accidental damage coverage.

My Nintendo Switch was broke. It made a geek squad appointment, walked in, gave the man my switch. He determined it was broken and I got a new one. The protection plan I had purchased covered the cost with one caveat. It was about one year and a week when I brought my broken switch in. I had purchased a two year plan. They had to cancel the rest of my two year plan (almost a year left) and charged me full price for a new two year plan. Now I paid for it because the switch seems like a device that breaks a lot - I barely played with this one and it got stuck in an endless boot loop - but now I've paid twice for a two year plan and am only covered for 3 years. I should have gotten four years or a partial rebate on the first two year plan I purchased. It said two year repair plan - not one time coverage plan. Other than the ridiculousness of the charging and/or not refunding the partial unused portion of the plan - the execution of the plan was great. Though the geek squad rep did tell me that I need to take the switch out of the dock every once in a while so it doesn't over charge - which also seems ridiculous as the device is meant to be docked as well as played with without the dock and I only used the dock it came with.

They were very helpful with my Nintendo switch. My nephew was very happy

Since I’m unfortunately prone to accidents, this is a must have. For example, I somehow accidentally deleted the software on a MacBook that needed to be reinstalled for $100, which I wouldn’t have had to do if I had geek squad coverage….better than dropping laptop and having it shatter to smithereens at least