Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2909 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,909 reviews
  • Rated 5 out of 5 stars

    Tech Suppport at your fingertips

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad at your finger tips is like having your own Personal IT Department in your home. I am not familiar with all the appropriate wiring and devices that work best with each other but I do trust the GEEK SQUAD to put it all together with no problems. They are quick, efficient and professionals who know their business.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good choice to get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good subscription to have and that’s why I get it because malfunctions with appliances does happens sometimes and I just want to be prepared for that moment and so with this subscription they’ll replace your damaged appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance to protect our video game was the best choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing is what i expected, We are satisfied, We like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t buy anything without protection first!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this incase needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful especially considering kids can sometimes be outrageous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last time I was in a mood for the first two weeks ago and was really excited about the job offer for a new perspective and was wondering what the would like for the first place in a mood that is in a bit more fun and is not charging you a little bit of the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing that 2 year Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan from best buy and it is worth it. Geek Squad made sure that I knew how to contact them and gave me all the information I needed In case my switch was damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SURVEY:))

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel so safe when i buy things from Best Buy, lets me be confident in taking my things without having to be overprotective because i know they have my back. GREAT SERVICE 10/10 RECOMMEND!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having the Geek Squad within reach is comforting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to reach out to the Geek Squad yet, but it is a great feeling to know that we can if worse comes to worse and we can't figure something out on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me want to be part of the squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comes in handy when having a problem. They’re always one call away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do it to Future-Proof your tech…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m unfortunately prone to accidents, this is a must have. For example, I somehow accidentally deleted the software on a MacBook that needed to be reinstalled for $100, which I wouldn’t have had to do if I had geek squad coverage….better than dropping laptop and having it shatter to smithereens at least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but when i purchased my switch i was able to see them in action at the store. They all looked very professional and well-mannered. They took time to explain things to thier customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this to everyone who shops for electronics!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love Geek Squad Protection Plans

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was sold as ADH Accidental Coverage which paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad is perfect and it comes in handy if we need it or when we need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe and get Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the coverage it’s worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Safety Net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase this for my sons' Nintendo Switch in hopes that it would cover any damage that may happen with it but so far, we haven't needed to use it. However, it's good that it's here if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an electronic for a child…. a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for electronics is a must if you have kids who don’t understand electronics and water don’t mix, and if you have others you dont know if they are clumsy or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this accidental Geek Squad protection plan simply because I have purchased Geek Squad protection plan for my computers and I am very much satisfied with the service they offer. Also with this item being a hand held item I felt like at any time and circumstance he could possibly drop or crack it. Hopefully this will secure his game.

    I would recommend this to a friend