Customer Ratings & Reviews

Read the terms and conditions! This will save you a lot of time and trouble before you bring your defective items to Best Buy and then be turned away and asked to contact the manufacturer because the Geek Squad Protection Plan takes effect after the manufacturer’s warranty.

I won't be without my Geek Squad protection! I know they are always just a phone call away from helping me! If I have something come up, they're always there to help! Whether it's for my computer, tv or gaming system, I know I'll get the best help! Plus, having the extended warranty gives me peace of mind!

The visuals are great. I haven't had issues with overheating whether it be in the dock or out of it. I'm very happy to have upgraded from the Nintendo Switch Lite.

I had gotten a Nintendo but for a while the controls were not working so geek squad trade it for a new Nintendo which was cool !!

Kids have accidents. Items are valued. So, offering protection is important to ensure the lifespan of the cherished product. All of this was taken into account when deciding between the Lite model or regular one. My daughter is happy!

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

Was always helpful to fix most things with the item that is broken.

I've always been a firm supporter of their protection plan, even though over the years the levels of efficiency and customer satisfaction have waver. When the protection plan is on it's on and when it's not it's not

The agents helped me with my order & insuring it great service

Great product, I would definitely recommend, got it for my brother and he loves it!! Very good graphics too.

Always get a protection plan for switch because my daughters broke my roommate got her and i constantly was getting stuff for it. They ate great and handle things anytime ive had issues

Very happy a 2 year warranty is offered have not had to use it yet but feels great to know it is there.

It is nice to have just in case. I have 4 boys, so having some level of protection for their devices is paramount.

I purchase all my electronics at Best Buy and add the Geek Squad service. It has paid for itself for other products that I have purchased in the past.

Highly recommended, my Nintendo Switch stopped charging after a year and they gave me a new one at no extra cost

Had to wait a week to receive my unit but very pleased that I was able to get this special edition. Worth the wait the same new generation with a better look! Let’s see how this battery life goes.

Comes in handy with electronic devices. Especially if the item is for a child, you will definitely need this

It is wonderful to have the Geek Squad in your corner. This will help you technical support and to get it started. It's always good to have backup and insurance just in case something happen.

I love knowing that my purchase is protected- my son has dropped his original Switch several times and so we purchased this product protection to be safe!

This is a life saver to a must have on purchasing item online. It is safe and less stress to have and re assurances in mind. Having this is important to have at all time just Incase. Accidents do happen a lot and we want to be guaranteed we have something to fall onto.