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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,910 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the 2 year warranty just in case. I wasn’t sure how well these Nintendo Switch hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped in accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our accidental coverage was a lifesaver when our teenager spilled cup of noodles all over our new switch. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea for Protecting My Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my grandson a new Nintendo Switch to replace a broken one. Since he is only 8 years old, I thought I should invest in a 2 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always full of knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped with computer questions. they always have a lot of knowledge and are very good explaining things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all of my electronics at best buy because of the geek squad and protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy for Always helping me and my fa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. Always supportive and there. Thank yoj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sent over to warranty department

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad evaluated the old game and determined that it could not be repaired. Under the warranty we were able to get a new game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have but didn’t use it much so didn’t see the point in paying over two hundred bucks for it yearly. I miss when you could but if for all products for up to 3 years and be done with it if you didn’t want it anymore. The perks though is being able to have any of your devices worked on. Recommended for those who don’t mind paying a yearly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Matches The Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from the previous gen and I could not be happier with the new screen size. The only downside is if you are trying to JB your Switch you would need 1st Gen Switch Consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! You should ensure everything you buy if you can. you never know if somethings gonna happen to it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I wouldn’t done if I didn’t have the geek squad on my side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For purchases over $100 I always buy the protection plan. I've only had a couple of claims and it has always been handled without a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s GSP is amazing. It comes it handy when you need help and the original Manufacturer warranty has expired. I get it on every purchase I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranties, had it on an ac and they replaced it with a brand new one when it had problems, no questions asked

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection and peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind that if the item fails on me I can take care of the issue at the location without hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the “just in case”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having geek squad protection is a good precaution. it makes me feel safer because if something happens i know im covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good product, worth the money since it comes with a game included thats worth $60 with the bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find the Geek Squad service plan a great value. I have used it before on other purchases and it has been very easy to get repairs done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past the Geek Squad had derived my computer and brought it back to life for me when I was turned down by two other companies prior. We also just purchased their protection plan for my sons switch and that is a huge reason we bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for electronics you never know what happens glitching anything and they fix right away.

    I would recommend this to a friend