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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,910 reviews
  • Rated 5 out of 5 stars

    Replaced Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must, especially if you have kiddos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad Best Buy offers geek squad ! I like that I can take my Nintendo to get fixed anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it hope i wont need to use it. If i do need it one day, i feel confident that they will take csre of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty for items like these, seem to use it and get the money back or new item without paying full price, no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already broke it but I am so glad I bought this coverage. Taking it tonight for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for the new family switch since I have three children under 10. Thank goodness because the screen would be damaged when it fell off the bed one time. Had it turned in within a week and had a solution within a week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the warranty. It is so worth it with kids. This helps with peace of mind knowing that if an accident happens we won't be out the money we spent on the item we purchased the warranty for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really know what to say for this, I mean the protection is obviously worth it. Could be a little cheaper though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use, but I like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking to get accidental protection for any of your products you buy I recommend you get it. I got it for my Nintendo switch because the controllers stopped connecting and it was all covered for replacements/repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They trued to fix my kids switch but when it was irreplaceable they contacted me soon and replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I received and how fast I got my replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has me protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come in handy one day and will be happy to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing really nice I love it its perfect great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to geek squad for helping us find the best gifts for our family this Christmas and giving us such a great service. My family sure loved their gifts and it's always best to stay protected with the guarantees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome idea. Glad to know I don't have to stress about my product accidentally breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it since I’ve gotten it so I guess it’s good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a Nintendo Switch and decided to purchase this warranty with my order. I've read good things and it only cost me $50 for 2 years. That is unbeatable. I was told by the sales associate if anything happened to my Switch I would be able to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job for helping you with the warranty problems with your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top to help, any questions they are ready to help.

    I would recommend this to a friend