48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2913 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,913 reviews
  • Rated 5 out of 5 stars

    Must have for 5 yr olds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the 2yr protection with the purchase of a Nintendo switch. Cant do without another layer of protection when you have young kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get. Kids break things, and products malfunction. Already use this bad boy because the L button on the controller stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch repaired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done an amazing job I’m getting my items repaired in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Super easy to work with and very knowledgeable. Must have now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fanatics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but I’m sure I’ll appreciate it. Geek squad has amazing reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the accidental! Great customer service and definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent costumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons Nintendo switch broke and they replaced with a Nintendo switch lite Including 2 year protection .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know when I come to ask a question, I get the answer right away, no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have in case something ever happens you can always get a new one or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwats get insurance on any product i buy and best buy has the best insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is definitely worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again for the quality service the price is excellent definitely recommend this place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer issues !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this. It has saved me lots of $$ and the staff are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids gaming system I purchased extended warranty protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed replaced installed my microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans. I get them with all my electronics/ appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Explained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fully explained to me my new device and it made navigating so much easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nintendo Switch Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a person who is so clumsy and knowing that i have 2 years of Geek Squad protection services. It is a such a relief! I’m glad I decided to add to my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been so helpful with any electronic service I’ve ever come in for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Very easy to talk to explain everything well in detail great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet but Geek squad is nice well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have week squa because Who knows what will happen to your switch console

    I would recommend this to a friend