Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2913 reviews
(2,913 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Greek Squad fixed my daughters laptop the same day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters laptop had a virus where she was hacked took it into best buy and geek squad was wonderful..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
heard about joy-con issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't going to get this at first for my switch. But then I heard several complaints about the joy-cons so I decided to get insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my stove quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my stove quickly,customers service excellent
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mary. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and the customer service is really nice and helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program gives you a new system if it breaks, most protection plans will send your system away to be fixed and it takes weeks. Great plan!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
tv geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not use this service yet but when the times come Ibeleive will be very great service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will forever buy geek squad on all my devices! 1000% worth the money!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good warranty to have. It completely replaces the whole system. No questions asked
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Normally a ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Odds are slim that anything will actually happen to this. but I went on vacation right after i bought it. nice trip insurance at least.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Get geek squad protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone needs protection so it’s a must buy especially for two years
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are very helpful and try their best to help me with product issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have when you need it. Haven't used it yet and I hope when i do it good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to have just in case to break your item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good for big purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection plan if you are making a big purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this just in case my switch breaks and it covers about everything and I would get anew switch. So worth the money spent.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep well with you worries at all. You are covered by Geek Squad for 2 whole years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Much needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan and service is by far the best at Best Buy. No problem getting help and service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents fixed my switch quickly, They were friendly and helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No issues here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well getting the extended warranty service is ok Until they denied it Witch has not happen to me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item that helps keep your items protected and helpful for you if you have any issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
