Customer Ratings & Reviews

Favorite protection plan available would recommend 10/10 times

Easily replaced my controller when it broke. Got a gift card to get a new one instantly

I've always had great experience with geek squad and Best buy service and one of the main reasons that I buy products here and not anywhere else!

My Geek Squad service has always been stellar. Quite a few of us game in my family, and with that comes buying headsets. Unfortunately, we have begun to experience repeated breakages and issues with a specific brand. Upon the latest issue, we went to visit Geek Squad. Hoping to revert to an earlier style headset that did not require a USB dongle, I was disappointed to discover that it is no longer being manufactured. Luckily, however, a very well-informed geek squadder led me through an exhaustive explanation of alternatives and answered all manner of questions big and small, every day and entirely off-the-wall. I left knowing I had purchased the best option thanks to the informative, well-humored, and exceptionally patient Geek Squad employee.

This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

Sleek design fits well on the desk plenty of room to work around.

Works as descibed love that it has lit keys and mouse speed is adjustable.

Service was excellent, prompt and courteous.Unfortunately, the issue couldn’t be resolved so I received new item of comparable value.

The protection plan was exactly as advertised. I brought my product back and they gave me a new one. No hassle.

My son was very happy to be able to get this coverage for his stuff.And he really appreciates the option.

havent used yet and hopefully wont need it. but good to know its there is product breaks down

This protection plan is absolutely worth it! It offers excellent coverage and gives me total peace of mind for my purchase. The claims process is straightforward, and the customer service is responsive and helpful. When I had an issue, it was resolved quickly and without any hassle. It’s reassuring to know my investment is protected, and the cost of the plan is very reasonable for the value it provides. Highly recommend this for anyone who wants reliable and stress-free protection!

Everything was great quality no complaints here really loved my experience

I bought this for my dad for christmas. He loved it! Says its much better than his last gaming keyboard

This also comes with your Best buy protection plan and The geek squad are great especially Daniel from Tracy he was so sweet and so nice and he was very helpful

Amazing work doc, it didn’t lag any more and we stopped drifting apart

Good service to have incase your having problema with your electronics

Comfortable and really liked the color. Cant complain like the new design.

Comfortable No issues, would buy again! Fits well on desk too

Got my brother a Xbox controller & it started having issues, we brought it in , they helped us & we were out if there within 15 minutes