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Customer reviews

Rating 4.8 out of 5 stars with 6548 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,548 reviews
  • Rated 5 out of 5 stars

    Peace of Mind You Can Count On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service has always been stellar. Quite a few of us game in my family, and with that comes buying headsets. Unfortunately, we have begun to experience repeated breakages and issues with a specific brand. Upon the latest issue, we went to visit Geek Squad. Hoping to revert to an earlier style headset that did not require a USB dongle, I was disappointed to discover that it is no longer being manufactured. Luckily, however, a very well-informed geek squadder led me through an exhaustive explanation of alternatives and answered all manner of questions big and small, every day and entirely off-the-wall. I left knowing I had purchased the best option thanks to the informative, well-humored, and exceptionally patient Geek Squad employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad addressed malfunctioning controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, prompt and courteous.Unfortunately, the issue couldn’t be resolved so I received new item of comparable value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used yet and hopefully wont need it. but good to know its there is product breaks down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son the big gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy to be able to get this coverage for his stuff.And he really appreciates the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as Advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was exactly as advertised. I brought my product back and they gave me a new one. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great quality no complaints here really loved my experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind at Its Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is absolutely worth it! It offers excellent coverage and gives me total peace of mind for my purchase. The claims process is straightforward, and the customer service is responsive and helpful. When I had an issue, it was resolved quickly and without any hassle. It’s reassuring to know my investment is protected, and the cost of the plan is very reasonable for the value it provides. Highly recommend this for anyone who wants reliable and stress-free protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad for christmas. He loved it! Says its much better than his last gaming keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This also comes with your Best buy protection plan and The geek squad are great especially Daniel from Tracy he was so sweet and so nice and he was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote came in sick it was much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work doc, it didn’t lag any more and we stopped drifting apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have incase your having problema with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek and stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable No issues, would buy again! Fits well on desk too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and really liked the color. Cant complain like the new design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job had to make claims im the past usually works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my brother a Xbox controller & it started having issues, we brought it in , they helped us & we were out if there within 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great representatives very supportive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have just in case of a bad day. love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying this because it honestly helps a lot, I recommend 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard protection services received elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality keyboard with responsive inputs and feel

    I would recommend this to a friend