Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 6,558 reviews
  • Rated 5 out of 5 stars

    The warranty really is worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have saved me more times than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad use to drive buggies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what this is for but BUY IT!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are definitely good at their job and always handle all my electronic needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, bring the broken item into a Best Buy and they will replace it or give you a gift card of the same value so you can buy another of whatever you need. Say they stopped making the model and upgraded, you can get the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection!! How could you not!? Yeah it's a little pricey on some items because the more your item cost most likely the more that warranty will cost but to have that piece of mind and know that within a few years if your product messes up and or your kid gets ahold of it and snaps if in half then just take it in and claim your warranty and get your new product!!! Luckily I haven't had anything like that happen with the kids but my old headset was giving me issues so I claimed the warranty on it and got something else after having it for about a year and a half they where polite and the transaction to get something else was smooth as butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage for Important Devices!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last device broke and I had to get a replacement, Geek Squad made sure I knew I could get a warranty on the replacement just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys order my new set and got it next day. No fuss no headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hellful Agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful when it comes to troubleshooting device. Have been purchasing geek squad for a few years now. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was outstanding in case something happened to my product which it did. Was quick and easy to get a new replacement and had excellent customer service will definitely be buying more later on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stereo installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service it’s been 3 years and it still works perfectly, they also helped me fix an issue with my cars ac controls during the stereo installation and they didn’t need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have never had an issue with ny electronics being fixed or replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a great value to any purchase, most electronics arent built to last and this also you keep enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend the extended protection. Never had a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fix my PS5 Dual Sense Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech guys always so good and full of new information love the warranties in all my products they are always reliable Bring my ps5 dual sense controller got it change right away great service all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are must and a garuntee your product is always safe. Life throws mishaps your way so insure your hard earned money is safe. Always buy best buy protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Would buy again just to make sure my items are safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan has saved us many times. IT IS WORTH IT!! We hesitated getting our 12-year-old a laptop, but after the ease of getting one replaced, we can get any electronic as long as we have this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I have used it several times in the past. Normally wouldn’t go with it if it were all state but they have a pretty good ROI

    I would recommend this to a friend