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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6366 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,366 reviews
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service i buy my electronics only from best buy just for the geek squad service protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind from a protection plan. Thanks.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny amazing product very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would recommend to anybody?Good morning, to buy an affordable headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad helped repair my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get when buying a dual sense (ps5 controller).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have been disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used b4 never disappointed when I’ve had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inssurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty never no problem always done with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality people and a Quality price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for many items we generally purchase the geek squad warranties..they are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great to have handymen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are print and resolve my problems when needed and promtly

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime anything goes wrong this protection saves me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years

    I would recommend this to a friend