Customer Ratings & Reviews

It’s a dualsense controller for the PS5 and PC. Uh, it’s red. Does that warrant an extra fifteen dollars, ehh probably not. Maybe if it was more rare but they’re readily available.

Helped me out plenty of times when my controller gets stick drift . Love geek squad

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

I really really like Geek Squad never had in issue when any of my items need repairing.

This is great to have to ensure that you electronics are covered I’ve always took out insurance on certain items

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

With electronics, it's not a matter of if. It's purely a matter of when your electronic purchase will develop an issue. Geek squad protection is a must. Don't be penny-wise and dollar foolish. Especially when forking out cash for an expensive device, you will regret not having Geek Squad protection.

Bestbuy is hands down the best when it comes to protection plans

Really good might use it soon to be fair cuz dog or something had happen to cord of a headset product but that's ok it still works and the coverage is always replaceable.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

This is going to be my 2nd time getting the Elite 2 controller and is one of my favoite ones! I am happy to get another 1, as my one before lasted 2 to 3 years!

Protection policies have saved me so much throu best buy. Electronics can fail, and planning for that is always a good idea.

as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

It’s better than having no warranty it is pricy but I would rather have no warranty

Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

Geek Squad is great as always. They work fast and are very polite

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.