Customer Ratings & Reviews

Geek squad protection works. I’ve had multiple products fail on me. All I have to do is just run into the store, let them know what happened, and I’ve got a replacement. Just like that.

Best option you can invest for, option to replace faulty devices with new one is the best!

Good communication, always ready to solve your problem

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

Excellent service and no problems with it, overall experience perfect

This protection plan is as good or better than any other I've ever purchased for any product from any retailer. Typically reasonably priced, I recommend for most any valuable purchase.

Everything went well. Service was great. Warranty was explained in good detail.

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

Very handy in case the controller get damaged and the price on point

Geek Squad's replacement plan is their best protection plan offer. Even the tiniest inconvenience, switch it out. New, better product available? Oops, bork'd my product uwu

This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.

When you dont get it you need it. Always get it. What could it hurt. Other than your pockets in the long run, because you have 2 buy it again.

The Geek Squad Replacement service is something worth having. I haven’t had to use it, but it’s better to have it and not need it, than need it and not have it. Just a great piece of mind not having to worry about my purchases.

I love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

I haven't had to use this, but I'm happy to know that I have it!

Its pretty hit or miss with the geek squad. They know a ton and can help but cost wise its a bit much. If you have the warranty for the item that always helps but i had a problem with my pc and they wanted to charge over $300 to look at it and keep it over night. I ended up looking it up on youtube and fixed the problem.

Hassle free return and exchange. Very good policy.

Geek squad protection has come in clutch every time

Geek squad protection has come in clutch every time