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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6375 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,375 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are definitely worth it. Especially if something happens to your product they fix it no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING HIGH QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price you get ALOT, functional buttons, mute buttons, remapping buttons and more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smoothies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the kitchen for smoothies , cooking , all kinds of things .. perfect tool and saves time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me safety i feel backed uses this service if one day my equipment break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Naruto. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Super Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty never have a problem on a claim they always help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product replacement when needed. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provide quick and effective service, I have done many repair and replacement vendors but Geek Squad is miles above everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the greatest insurance you could pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the greatest insurance you could pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and it shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around. Selectively only buy from best buy for the great warrenty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers for life hack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

    I would recommend this to a friend