Customer Ratings & Reviews

Works great for the price. The wireless feature makes everything hassle free.

Pretty good, the mouse could have been a little bit lighter, but it works well.

This service provides such great value and it was kind of a no-brainer. I applied this purchase to cover a Xbox series X controller and I went in today and said that I need help with the "Replacement Claim". Super simple and I was in and out with the new controller in less than 5 minutes.

Worked exactly as I want thank you staff was very knowledgeable

I recently opted for the 2-Year Accidental Geek Squad Replacement Plan for my PS5 controller, and I’m really glad I did! First off, the peace of mind it offers is fantastic. Knowing that my controller is protected against accidental damage (like spills or drops) makes me feel more relaxed during intense gaming sessions. When I accidentally dropped my controller during a heated game, I was worried about how much it would cost to fix. I filed a claim, and the process was surprisingly easy. I took it to my local Best Buy, and they handled everything quickly. I ended up with a replacement in no time, which was a relief! The fact that there’s no deductible is a huge plus. I didn’t have to worry about any extra costs when I needed to get a new one. Overall, I highly recommend the 2-Year Accidental Geek Squad Replacement Plan if you want to protect your investment. It’s made my gaming experience much more enjoyable, knowing that I’m covered for any accidents that might happen!

Overall great quality headphones, the mic needs adjustment though through the app

Best Buy make it easy for you to get your items replaced

I absolutely love the service they provide, and won’t go anywhere else

They had a replacement redlady in 5 min after i came in

Purchasing any electronics devices that is above $50+ this is highly recommended. That fix it right then and there.

Saved me a lot with my controllers over the years. accidental drops and stick drift all covered just swapped out with new one.

Works well; haven't had any problems in the first few months.

Always return my product no problem worth the money

For the price its worth buying a few for your equipment. I own 4 of these now and wouldnt go with any others , unless im looking for strict mechanical. Great range and just works

Had no trouble trading in for a new one. Quick fast service.

Ig you buy technology , Best Buy it’s your better option, geek squad helps a lot with your insured products, and you gonna love buy good stuff in here.

I genuinely appreciate the peace of mind that comes with knowing my purchases are covered and won’t break. Geek Squad takes care of all that.

I love adh on all of my products to give me peace of mind

Purchase this for expensive items or items that break often(ie XBOX remotes). You won't regret it.

I always get the geek squad warrenty with everything I buy, the longer the warranty the better, always an easy process when replacing and fixing items