Customer Ratings & Reviews

Bought the Geek Squad Protection plan for additional warranty. Thankfully haven't had to use it, but it gives me peace of mind.

Geek Squad is an absolute for electronics, reps are always helpful and polite.

Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!

I highly recommend an extended warranty on any item purchased

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

I will not buy products without the Best Buy warranty! It’s the best any store has to offer! No hassle ever, just walk in and get new item!!

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

Done a wonderful job I would let them install all my car stuff

Quick and easy exchange, I had stick drift happy I purchased the service.

kidproof dog proof protective layers for ur controllers .. without any weird covers lol love accident protection for our gaming kids !

Geek squad is fast repair good service definitely will always recommend geek squad to help me fix anything

Would recommend to buy the warranty because you will never know when the items I buy don’t work later on

We love Best Buys Geek Squad protection. It is the only protection plan that we ever buy after being screwed over on many others. Any time we make big electronic purchases we make sure to do so at Best Buy because the protection is hassle free.

I love that this is offered and I've def had to use my replacement for my son

I would really recommend the warranty for 2 years it makes you more at ease knowing if you break something you can just get it replaced.

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

Highly recommend if your a gamer that replaced there controller very often