Customer Ratings & Reviews

Highly recommend if your a gamer that replaced there controller very often

Getting total tech is the best solution for every case in your home from mounting tv, to surround sound and pc also total tech helps you ..

Always get the protection plan well worth it! You won’t be disappointed with their customer service

We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

The Geek Squad is par to NONE! They are always professional and very helpful.

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Great . Controller had stick drift just went in to the store paid 20 and got a new one

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

No matter what I buy I like it to be covered. It’s simple to just make a claim and get a new item or a gift card in case of any damage and don’t even need a receipt

Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

Very nice to have peace of mind for my expensive items.