Customer Ratings & Reviews

This service actually really helps out if something goes wrong with your products. For example, PS5 controller having stick drift it’ll cost you a smaller amount of money to replace and buy new warranty then buy a whole new control.

I never used to get any type of insurance but this service has saved me 1000s of dallors over the the last 4 years. Everyone knows that some things just arent made to last anymore. Yes it is a little bit more up front but when something inevitably goes wrong, best buy is there to replace it with no hassle.

Despite taking longer than expected, Geek Squad held to their satisfaction commitment. They were unable to repair my laptop and made sure my replacement was to my satisfaction.

Honestly this does help at times and other times it don’t. I had called before to have help with my tv and told them I rather have it replaced due to the color always going in and out. Tried everything they say and the tv stilll goes in and out of color and so they say hey we can’t do nothing unless tv goes fully out of color or doesn’t tune on. So meaning the extra spent funds for security was a waste. I still have tv now and I have to constantly turn it on and off 3 times for it to be perfect again.

I would trust Geek Squad with my life, they always come through

Best Buy offers the best warranties especially on smaller Electronics because they just replace them if there are any problems Within the time frame of the warranty itself so I only feel secure if I purchase warranties with products that might have problems down the line and always make sure to do so if they are pricey meaning more than $100 so I avoid having to pay full price to replace the item myself and only have to repurchase the warranty if I have problems so that's why I buy all of my electronics through Best Buy when possible as their warranties are unrivaled in my honest opinion.

This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

Works as intended to protect my product must buy now!

Very great customer service very respectful I recommend This year protection plan

Replaced my PS5 controller because of drift. Easy exchange a must get

Amazing service always I love Best Buy and there services.

Works like intended protection for my product great.

I would definitely recommend geek squad protection

I purchased this protection for my son’s SCUF gaming controller since we always seemed to have drift problems with his previous Xbox controllers after the 1 year warranty expired. I’ve had to use this protection with his previous elite controllers and the exchange is flawless.

Amazing service super friendly people enjoyed there help.

I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

Bought for my gamer son. He has been thru many headsets and he says a lot of them hurt. I loves the sound quality of these and they are actually comfortable for his head. They appear to have noise cancelling ability. Bought the protection plan just in case. So far 10/10

Was great! Recommend the warranty! Had stick lag about two weeks later.

Help to keep the tablet and fix in the time say come to the store and is ready to use .

Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.