Customer Ratings & Reviews

We always get the two year protection plan and it has been a life saver a couple times. Worth the money.

Have always bought the protection plan and will continue no hassles

I’ve been using geek squad protection for nearly a decade and every time they make it easy, great value

Haven’t had to use it but good to have on items and are a good amount of money.

gives me a peace of mind knowing that my dualsense edge controller is protected

When things go bad unexpectedly and then you remember you bought the 2 year product replacement... I've never had an issue with BB when it comes to product replacement.

Overall best warranty ive ever had highly recommended

Always very helpful and if you know stuff breaks so it's great to have in case needed.

Well worth the extra money, cause if it breaks you won’t have to purchase a whole new one.

One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

Very good headphones very clear sound and fast charging

I have purchased the 2-Year accidental Geek Squad Replacement protection on multiple Headphones, controllers, and electronic devices throughout the years. Let me just say that Best Buy stands behind this plan, and I have never had any issues with a replacement of the product within that 2 year period. And - for me - the option to add another 2 years on when you replace your product (because I've had many Turtle Beach headsets break down over the past 5 years) is a perfect option, which allows me to continue to use that same device for it's lifetime until the next upgrade comes along.

Overall I like the product but the mouse feels a little too small for my hand.

Service was quick and efficient. Everything went great.

ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

Amazing! Great help overall, satisfied everytime I go

Very quick to answer the questions and fix the product very polite and understanding to your needs

if you are in the fence about a warranty. on products like a gaming control you know if you game its going to eventually break. no brainer

The geek squad are world renowned and have provided great help all the time.

If you're buying something over $50, I would probably go for it if possible. Especially if you have kids or if you tend to be rough with your electronics, you can't pass it up.