Customer Ratings & Reviews

Awesome product still going? Would buy again if needed another.

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

super helpful and quick, they are all super nice as well

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

I always buy guarantee on headset beacuse my kids use them every day

I love this plan have been using it for years on many devices.

She was very nice and made the transaction very easy

I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

Great service. Always love when geek squad can help assist me with all devices and equipment

Very good offer and provide protection to your device.

This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

Its a must purchase specially for electronic items.

Best warranty deal love that it covers stick drift

If able always go with their protection warranty! Especially with controllers and electronics. Never had an issue, and they stand behind their products.

Very happy with services, connected every very quickly

I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

Great help when in need can always count on them for anything

I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.