Customer Ratings & Reviews

Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

I’ve run into some technical issues with headsets in the past and this is a lifesaver, I can not encourage people enough to get this.

Protect your investment Best Buy Warranties are the best. NO HASSLE RETURNS if an item is damage Best Buy will replace or refund gift card, so that you may purchase an new item. NO QUESTIONS ASKED.

Geek Squad is an absolute for electronics, reps are always helpful and polite.

The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

Purchased this glacier white controller for our grandson. He loves it and still using it to this day

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

We always get protection in our electronics, so great

Was told about the benefits clearly and precisely how to use it.

The service I had was great and speedy the interaction was great and made me feel comfortable.

Can't go wrong covering your purchases. Came in handy before.

100% worth every penny. Replaced with no questions asked.

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

Great . Controller had stick drift just went in to the store paid 20 and got a new one