Customer Ratings & Reviews

Great service when needed when facing issues with my products

Love the controller by far the best one there is.!!

This is the most radical service you can get and you may think you don’t need it, but you do, especially when you know never know what could happen

Handled all my questions and concerns about my controller quick and efficiently

Definitely worth your money incase of any unforeseen accidents and it quick and easy to return or replace

geek squad is really good they do really good job

Came in handy a few times. The boys do good work for sure.

I buy GSP on all of my items. It's a great value and keeps me from being disappointed in a purchase if anything goes wrong. I had an ADH plan for my Shokz headphones. I forgot them on the back of my bicycle, they fell off and got run over by a car. Thanks to the Geek Squad Protection Plan, I was able to get a brand new set for no additional cost. Thanks Best Buy!

Good protection services. Would recommend for any purchases

Wonderful service! Geek Squad has the best customer service and repair team ever. I don’t trust no other repair/ fix it service to work in my electrics.

Absolutely fantastic, took my old head set in because of a broken part, and due to it not being in stock i received a gift card for the amount i originally paid and was able to get the newest version of my head set. There were no issues during the whole process and they made it easy. 10/10

Worth it! Children, freak accidents, and malfunction happens!

Has been very good and the lights work great. Not loud either

My Geek Squad service has always been stellar. Quite a few of us game in my family, and with that comes buying headsets. Unfortunately, we have begun to experience repeated breakages and issues with a specific brand. Upon the latest issue, we went to visit Geek Squad. Hoping to revert to an earlier style headset that did not require a USB dongle, I was disappointed to discover that it is no longer being manufactured. Luckily, however, a very well-informed geek squadder led me through an exhaustive explanation of alternatives and answered all manner of questions big and small, every day and entirely off-the-wall. I left knowing I had purchased the best option thanks to the informative, well-humored, and exceptionally patient Geek Squad employee.

Great! Worth the price. Would recommend to friends

You cannot go wrong purchasing Geek Squad protection. I have only had to use it a couple of times over the years but I was happy each time that I had purchased it. Would highly recommend purchasing Geek Squad support on your purchases.

Great no problem Guaranteed go exchange if u have a problem

Excelent warranty with a big benefits. Recomended full.

Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.

I will always recommend getting protection for any of your everyday use items