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Customer reviews

Rating 4.8 out of 5 stars with 6453 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,453 reviews
  • Rated 5 out of 5 stars

    Geek Squad helped me upgrade my PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready help me when I need it the most. When it comes to upgrading my computer components or to help me questions regarding my pc or softwares. I always purchase the extra protection with all my orders. Highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a MUST for your electronics. No Matter if you know how to format and work on computer programs or just a novice everyone may need their help to figure out what or why your electronics are acting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it for the peace of mind! Easy claim process, fast service, and they replaced my item with no hassle. Just be sure to read what's covered. Great protection for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get protection get protection its worth it get it bro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great customer service very respectful I recommend This year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great! Recommend the warranty! Had stick lag about two weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s needed for ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my ps5 controller and Best Buy takes care of me so I do recommend because they take care of my controller when it stick drifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been really good for me, offering great support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change the article for new went is no posible .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help to keep the tablet and fix in the time say come to the store and is ready to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection out there. No questions asked other then the reason for returning the item. I highly recommend the protection. My kids have broken their controllers many times and its better to pay 30 over 75 every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the geek squad plan warranty. price is good for the years given

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting my items.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added GSP and protected my items for the future. It’s a no-brained for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lifesaver in my electronics crisis times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your expensive stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is stupid expensive. Pay the extra for the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and always very attentive. Thanks for all the support .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for items with short warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are amazing and great at they job

    I would recommend this to a friend