Customer Ratings & Reviews

The protection plan has saved us many times. IT IS WORTH IT!! We hesitated getting our 12-year-old a laptop, but after the ease of getting one replaced, we can get any electronic as long as we have this protection plan.

Always buy your protection, you insure your house and car, insure your products as well. Factory warranties are never as good as best buys geek squad protection!

I will consistently ensure to obtain a warranty for all purchases made at this establishment.

This was the replacement of a headset that was damaged. I always recommend getting the warranty for small items. I was able to bring back the broken item, get it exchanged and was on my way within 5 minutes. I’m not sure why anyone wouldn’t want this service. The pros at Geek Squad are always quick and professional, and make the exchange process hassle free.

I am so glad of have a habit of buying the protection plan on all of my electronics. My son was using the VR headset for the first time and lunched forward, crashing into my desk. He was fine, but the desk and the headset, no so much. Best Buy replaced the VR headset without question. Now if i only had a service plan on my desk from the furniture store.

An amazing product to have if you love to read with a glare free screen and a multi-versatile device to use for notes, reminders, upload your favorite books, and more all on one device. Definitely a must have.

I purchased this warranty for my new controller after I used the warranty to replace my old controller

Super Good Coverage for your Appliances A Very Good Option

The Agents Were Great In Helping With Any Repairs…!! I Highly Recommend…, You Never Know What Kind Of Curve Ball Life Throws At Ya …!!! Just Might COST Ya….!!!

So far with best buy geek squad service I'm 100 percent happy and satisfied

It’s perfect for replacing controllers with stick drift. Just bring it in and they give you store credit to buy a new controller right then and there. All you have to do is spend $20 on 2 more years of insurance. Amazing service.

Has been absolutely necessary with my series 2 elite controller that I’ve now swapped out 3 different times due to faulty receivers that eventually go bad one place or another. The gamepads have been switched out with very little questions asked beyond the initial issue being detailed. I will continue to buy the insurance with all my electronics purchased through BB

Great service and customer care and support with problems with any products i may come across......

I enjoy peace of mind knowing that I´m covered if the unexpected happens.

Wonderful service and deal for what you pay for. It is easy to use.

Gotta have geek squad protection on my kids electronics to keep them going in case they break.

This is a king of things that must have, I would say mandatory when talking about Game Controller.

Best Buy will take care of you if you have a problem. Don’t think about the extra cost now, think of the replacement cost later!!!

Great product. The customer service always nice and ready to help

The absolute best thing to get if you have pets or kids