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Customer reviews

Rating 4.8 out of 5 stars with 6559 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,559 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but good to have on items and are a good amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought the protection plan and will continue no hassles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important since I have a young child using this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gives me a peace of mind knowing that my dualsense edge controller is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not one negative thing to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best thing to get if you have pets or kids

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best one ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for items you know will be used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are in the fence about a warranty. on products like a gaming control you know if you game its going to eventually break. no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Great Headset!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset quality for the playstation, has many functions and i can adapt it to my liking. For me its been very durable and very reliable. Its been my go to headphones everyday. I would 100% recommend to anyone looking for a reasonable price and good headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    definitely should get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money, cause if it breaks you won’t have to purchase a whole new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful and if you know stuff breaks so it's great to have in case needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves these, he does a ton of gaming, and they work perfectly. Sound is clear, loud they do exactly what they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass this up, it's an excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best warranty ive ever had highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to answer the questions and fix the product very polite and understanding to your needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the pulse earbud for almost a year now. The sound quality is great thanks to the recent updates on the PS5 where you can adjust the settings on the Pulse Explore. Good for gaming and for those who does not like the headphones where it gets hot in the ear and heavy on the head after hours and hours of game time. It’s almost perfect except for the connection issue where it randomly disconnects fromt he console.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones very clear sound and fast charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me coming back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad Protection! Always have and always will. This is really the main service that keeps me buying my higher end electronics at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are world renowned and have provided great help all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and efficient. Everything went great.

    I would recommend this to a friend