Customer Ratings & Reviews

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Great customer service and great warranty price for my controller

This is the second extended warranty for a gaming headset I have purchased. My prior review is below. I bought the extended warranty for a Xbox gaming head set for my niece. With the hit or miss reviews as to reliability, I purchased the extended warranty. Sure enough, after about 6 months it was a miss. The physical quality of the headset was fine but the electronics for the mic failed. I exchanged the headset under this warranty and got a different, more expensive headset for my niece. The new headset was very well reviewed, Turtle Beach, but I purchased an extended warranty for it as well.

Love this controller ! Super reliable and customizable.

Handled everything appropriately and conveniently.

Over all the two times I’ve needed to replace my broken equipment this really works unless your product becomes discontinued then they will issue a refund for your products price but over all it’s great to have better than paying full price for a new one

Excellent attention fast service, check the item, and express replacement.

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

If you game regularly then your controller will break! It just will. And PSN company controllers are the best. This plan gives a free controller when yours breaks, but the warranty is void at that point. So in reality this lets you by the next controller for about 60%off.

I love shoppping with you guys thank you so much can’t wait to get my next orser

Good to have for issues my future IT tech wife can't fix for me yet

Awesome insurance super awesome store I love best buy

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...