Customer Ratings & Reviews

The plan is always nice to have especially for when I need to replace my product. Quick and easy use and swap

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Geek squad protection is why I choose Best Buy. I sure expensive items and in my 8 years using it I’ve never had any issues claiming a return for faulty or sub par items.

Great and fast service. Fullfilled protection warranty. No issues.

I am extremely satisfied with the warranty i purchased i come when broken or not working properly get a new product no questions asked and i buy a new warranty on top of that

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

Works just right.. geek squad always comes through.

Great controller for the switch. I’ve been through a few of them but each one always feels amazing!

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

recommend at all times will save you from losing money in the end

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

I always buy this warranty with any product that i purchase from Best Buy. I've had to use it a few times over many years, and they never give a problem - just change it out for something that costs the same price that i paid, even if they're on sale, i still get credit for what i paid.

Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!