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Customer reviews

Rating 4.8 out of 5 stars with 6560 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,560 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Necessity

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy a product without it. A lot of the time you can get a replacement same day and in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad! They get the job DONE! They're always happy to help and also provide and clear and concise understanding of what the issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek sqaud help replace my broken things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to replace my controller that ended up with stick drift and sticky button and disconnected problems but they replaced it with no worries and gave me a new 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty. The money you pay for it, will pay itself off for when the unthinkable happens. And it will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for your needs have no worries and stress free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for as little as you have to pay for the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LV Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is so good with honoring the warrantys and very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have covered a warranty for my console for the last year and a half and it's been great, helped with ease of mind and the ability for me to feel confident in the safety of my console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and easy replacement installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the workers at my best buy made it fast and easy to add the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shoppping with you guys thank you so much can’t wait to get my next orser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention fast service, check the item, and express replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy warranty to protect what I had spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent. My printer was broken early this year and I went to Best Buy to get it fixed. But instead the gave me a brand new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always able and willing to help with whatever is needed.

    I would recommend this to a friend