Customer Ratings & Reviews

all tech should be protected, so i highly recommend this

Great customer service and great warranty price for my controller

Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

Fixing to try them out just had a Xbox remote go out

Great protection service for protection. Highly recoodmend for almost any product!

Good to have for issues my future IT tech wife can't fix for me yet

This good service for low price!!!!! I use this series for Protection Elite 2

I always buy this for peace of mind, and Best Buy has consistently honored replacements or repairs when I've needed them.

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Was great service when I had my washer under warranty

Always get the warranty on products like controllers. I bought this on the PS5 controller and it will definitely save me because I play a lot and fully expect the "drift" issue to happen. Simple swap and good to go. Best Buy is very good about honoring these and rarely give you any grief. This is why I keep going to retail instead of getting electronics via online vendors, especially that rainforest one that sells the awful warranty from Square Trade.

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

Love this controller ! Super reliable and customizable.

Andy was very patient and helpful with helping us choose the right laptop we need.

I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

Great service if anything happens to the product, fast and easy return process.

Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.

Great program when you need it. Have easily replaced multiple controllers.

This is a must for thinks like xbox accessories and monitors. Basically anything that has a short and or limited coverage warranty.