Customer Ratings & Reviews

Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

Great buy for the price no regrets at all. Everythings works as intended

Handled everything appropriately and conveniently.

Pricing is affordable easy and hassle free return would recommend

So glad to have added the accidental coverage. It saved me $250 in this case. The controller it was tied to stopped responding to trigger fires fully.

It is the best service to have for electronics and of course my PC and TV.

My product portion of the transaction was refunded when I brought my damaged or worn-out headphones to Best Buy. My son uses these headphones almost every day.

Awesome insurance super awesome store I love best buy

Geek squad has always been a good option. Have never had any issues with their services.

Very helpful. Able to change out contoller when too much wear and tear for new

I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

What I love about geese squad supporting protection is a simple factor of the simplicity behind going into any store having them pull up your account and they can assist you with whatever your needs are!

Worth the money if you don’t want to run out buying more controllers full price!!

I bought this for the color to switch colors . The controller feels good on the hands.

Is always good to have protection in case is need it! So far we have an amaizing experience using this item. Is a very convenient for our household since we have a busy life.

product protection that covers accidental damage is necessary in my opinion for gaming. If it breaks, they will repair

Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.

Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.

Anytime I've ever had any issues with any appliances I purchased from best Buy, the service always meets or exceeds my expectations.

It’s a great coverage to have!!! Mostly for 2 years and it covered and expensive control once it broke!!!