Customer Ratings & Reviews

I had to buy 2 HyperX headsets before I before I bought these Astros and I could say it these definitely last longer.

Figure this is a must for any item that has a high chance of issues due to frequent use.

We've had the misfortune/good fortune of having to use our Geek Squad replacement policy for a refrigerator and coffee maker. In both cases, we had to get the full purchase price of our original appliance applied toward a replacement. Ther replacement process was completely pain-free, and I now buy this policy with any kind of major purchase for the peace of mind.

Always worth getting especially for electronic. If something happens you you can exchange for a new one thats if they still have it.

Best security to have. Price is right to have to keep for your own.

We knew we needed a warranty considering he broke his last headset putting it on his head.

Anytime i needed help they always did what they could and helped me

I always purchase a warranty with anything I buy from Best Buy. I don't always use it, but the peace of mind is great, and any time I've ever had to use the warranty, I never have a problem. They have great customer service!

Don’t but a product with out it. Cannot put a price on piece of mind. Knowing my product is covered make me feel much better about buying higher priced items, and Best Buy is truly hassle free making the overall experience an enjoyable one!

Amazing protection plan. Would definitely recommend.

I usually get the replacement plans on items that are $150+ just to be on the safe side. I had no issues when coming in for a replacement for my xbox elite controller. I highly recommend on these types of things that can be easily broken and accident prone.

Really great product! Would definitely recommend!!

Definitely worth getting when purchasing any electronics. You never know what could happen. It could come straight out of the box damaged or something could happen down the line. Alway good to have a back up plan

I loved how cheap the geek squad warranty was! It made it a no brainer to add it to the controller

I am very happy with my experience with the squad they helped me receive the best pricing on repairs from all my devices.

Love it so much. Replace my broken thing for a new thing

excelent price the employee is super cool and profecionass

used the geek squad for controller issues. They made it easy and effortless to solve issue

It was a great experience and will always shoot at Bestbuy

Always fast and easy never have to go through any stupid stuff