Customer Ratings & Reviews

Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

Buying the Geek Squad Accidental Warranty is a no brainer for most every electronics purchase. Well worth the money when a PS4 controller wears out and becomes more challenging to play games. It's also great for those other items that fail.

Ive warrinteed my remote becayse the dog ate it. I brouggt it in in a ziploc baggie. The remote died a seriouse death. No problem the warranty covered it no questions asked. But my name, phone number, and address

What isn’t clear when you purchase this replacement plan is how exactly it works. IE you buy a 2 year plan for $60, your controller breaks in 92 days, you can get a replacement for free. However, your 2 year plan is now done. You have to pay $60 to restart the plan. Still saves money on a $180 controller.

I prefer to buy the protection plan (the longer protection the better) because if something happens to the product it will get fixed or replaced without me having to spend the extra money on buying the same product again and if I don't use the plan oh well, it's better to have it than to not have gotten it and something happens and I'm out that money on the product.

Always great services. Never been dissatisfaction.

The store associate was very helpful and made it easy to replace my broken controller with a new one.

Great support with returns and makes the process efficient

Play protection for the device I purchase, not only does it give me a comfort at home to know that if they were to find break, it also gives me the comfort to know that if amount functioning was to happen, I can easily go to each one and it will be taken care of

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

Get this on your video game controllers. They break, they get gross, they get stuck drift. Best life hack I’ve done for the last 5 years is have a controller with this plan. Stick drift affects my game? Boom, new controller for the price of a new plan.

Warranty is usually worth would highly recommend!!

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

A absolute must for electronics over 40$ because no one likes spending more money for faulty electronics.

If something is wrong with your item they help you with everything you need.

I really need the 400 and I am always happy with the service and support on all items

great great what you should expect, should be the standard

Necessary I always purchase. Product does not hold up under heavy use.

I think I likes this I am an 56 yr man and my kids love this it was very nice to have this my kids break things all the time and I don’t have money all the time lol anyways this is very cool and I hope more people get this geek squad