Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6559 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,559 reviews
  • Rated 5 out of 5 stars

    Ehhh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend getting this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service very kind to me and they also know how to handle their clients very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that helped me were awesome. They answered all my questions about refresh rates and resolution they also helped me on the website to look for other accessories for my gaming computer build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat the system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase because in two years I can bring it in and get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! They took my return for a new controller, no questions asked. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juicing Everyday

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This juicer delivers on promise. I have no complaints so far. It's a good deal for a wonderful product. Now I juice at least three times for the week, not only for me but for my family as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reassuring to have this extended service. The Geeks Rule!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who works for a tech company it’s important to have coverage on certain items. Controllers are something you definitely want insurance for as the analog sticks always go due to repeated actions like pressing forward to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless - Geek Squad to the res

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has easily been paid for each year that I’ve purchased. There is ALWAYS some question or issue that arises that I need assistance with for any of my electronics, and Geek Squad has always resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is helpful and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need help. Excellent service and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a MUST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the squad fixed my mounted 70”plasma

    I would recommend this to a friend