Customer Ratings & Reviews

Best buy's customer service has always been very helpful and are a great company

Seems to be a great way to cover Xbox controllers nowadays as they are rampant with stick drift. best buy never fails me.

Excellent option to get on top of the manufacture warenty

A very easy service to purchase for your devices!!

Most people are hesitant to get the coverage. But BB is so good about taking care of you for having it. I am adamant about NEVER getting any electronics from places like Walmart, because they are notorious for having refurbished items and selling it as new. ALWAYS get the Geek Squad coverage because it comes in SUPER HANDY.

I get extra coverage with geek squad protection.Had a issue in past my tablet dropped and broke screen.They gave new one with no hassle.I know it can suck to pay the extra $ for the coverage but at least you know you are covered.

I needed a tv replaced because it stopped turning it on. They gave me a gift card for full value of the TV. Always get the protection plan

Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol

This is ALWAYS THE BEST item to accompany a PURCHASE, when purchasing Asseaaoriea for gaming consoles. If product breaks or malfunctions, it is slot of , $$$ to replace a gaming piece over and over. When if you purchase the WARRANTY/REPLACEMENT WARRANTY, for 2 yrs or whatever. You have piece of mind. Knowing your not waiting $$ and are able to enjoy item baught

I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

Always a great help! Warranty for the controller has saved me so many times when my controller stops working or accidentally breaks

Always is it and came in handy!!! Would be the best items I’ve order!!

Good choice to add this it is definitely worth it!

The Agents really helped me at the checkout line will be seeing them soon

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

Overall great experience If my coffee maker goes bad I can just get it replaced

They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

I haven't had to use the replacement plan, but always get them because the price is great!

Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!