Customer Ratings & Reviews

Good way to continuously get a controller for cheap once it breaks

I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

Perfect for going against sweats. And the warranty makes it totally worth it

Great idea to protect your investments, for a reasonable price.

easy shopping experience. Friendly employees. Pleasant shopping experience.

I love to know that my products have a very good guarantee, they have never failed me

I love the fact that there are no questions asked and they just hand you a new one

I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

Good value, well worth it , though we haven't had to use it yet

One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

great helpers giid customer service thank you always use them

Awesome coverage and very quick when you need your product fixed or replaced.

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

Useful for any situation that an electronic breaks or something happens.

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

This plan help to protect my device. It is advisable to buy protection plan

Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!

Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years