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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6457 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,457 reviews
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad figured out my headset problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s was great they do a good thing when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance if you ever need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually purchase these replacements for most of my items at Best Buy because of the added protection in case something goes wrong. Had to use it one time on my stereo headphones for a listening device and the process was easy. Best Buy came through with the replacement product with no issues. Great insurance to have just in case you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always has my back on every product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller I have been buying from here for years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I have used them for years, and adding a protection to a play station controller is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looming for best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty always reliable and offers amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alway good to have a protection plan wouldn't make a purchase with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty has been great so far. Everytime I have to go get help with an appliance, they have been a really great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty deal love that it covers stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very nice and made the transaction very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value add for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year Accidental Is honestly so amazing. This allows me to go anytime to the store and get something fixed if needed and you can also extend it to make it longer if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong when purchasing the replacement plan from geek squad it saves me a ton of money I have a gamer household to maintain LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must purchase specially for electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a lot of security when using my device and not being afraid of breaking it down or anything because I know that I will be able to repair it in an economical way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service for anything that we needed as far as technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super helpful and quick, they are all super nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan for Certain Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

    I would recommend this to a friend