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Customer reviews

Rating 4.8 out of 5 stars with 6563 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,563 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your stuff if you can especially since they seem to honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty never no problem always done with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement plans are clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller overall but get the 2 year protection, youll definitely come across stick drift within that time and you can exchange it for a new one. This is why geek squad is so good... You can choose to renew the 2 year at that time, so basically you just pay 20 bucks for a new controller. im on my 5th controller in 4 years, but aggressive on the thumbsticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing amazing amazing amazing amazing amazing amazing amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty from geek squad almost no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection plan was totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about it first about having to pay more for protection but then realized it was for my gaming . So I decided to pay that protection and not my girlfriend now she’s pregnant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it easy to replace any product. I would recommend it to a friend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny amazing product very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s insurance without the denial of replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they fixed my PlayStation right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service only place I buy my electrics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for gaming equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a controller without geek squad it’s a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quick and easy absolutely love it and it’s always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always recommend protection plans for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other gaming headset using this warranty. Great service and love how convenient it has been to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good whatever it is I bought years ago I forgot what it was lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as the controller I buy this for seems to stop working after a year or more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Always getting my items on time. Best location

    I would recommend this to a friend