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Customer reviews

Rating 4.8 out of 5 stars with 6563 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,563 reviews
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get when buying a dual sense (ps5 controller).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have been disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used b4 never disappointed when I’ve had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, just walk-in and exchange for a new in stock items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent optional coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely get this when I purchase some things. I’ve also used this many times during coverage period. It’s great and no hassles they replace item or refund you if it’s no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't know what to expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmm free reward points…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inssurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought this for a set of headphones fir my son. Well almost a year in and they broke (accidentally), took to BB and they changed out no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth every dollar spent trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to bundle and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alway good to have a protection plan wouldn't make a purchase with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime anything goes wrong this protection saves me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad for any replacement or installation yet, but I always make sure to get the 2 year protection and geek squad service to have the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They remplace my controller , and gave a new produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always comes through love my protection on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

    I would recommend this to a friend