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Customer reviews

Rating 4.8 out of 5 stars with 6564 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,564 reviews
  • Rated 5 out of 5 stars

    Quick and Easy instore replacement!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best purchase I've made at Bestbuy. I've bought several Xbox Elite Controllers and they have all gone out. Visiting my local store for a replacement was quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add The Geek Squad protection plan everytime I buy a new headset for my son. This plan really is a grest deal. You have 2 years to use the plan to replace the item that is protected for equal or lesser value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my controller they replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do help you a lot with the warranty. I’m glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great im a clumsy person so this is perfect for all the clumsy people and the people who have products with some type of errors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always love when geek squad can help assist me with all devices and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know if and when something happens to my controller it’s completely covered! And I like that they promote this option in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looming for best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty always reliable and offers amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I liked how they answer any questions I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product still going? Would buy again if needed another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy guarantee on headset beacuse my kids use them every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good investment if you value your expensive gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good investment if you value your expensive gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this again cause my dogs like to bite on things, this is great cause it will cover anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan have been using it for years on many devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

    I would recommend this to a friend