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Customer reviews

Rating 4.8 out of 5 stars with 6458 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,458 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my headphones and ps5 in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have to be on the safe side because you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great for any electronic product. With this replacement warranty, most claims won’t require you to purchase a new device/product. You’ll only be subject to buying a warranty which comes in handy for things that wear down fairly quickly over time (like gaming controllers).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was exceptionally nice and professionally responded to every question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't know what to expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my purchases insured with geek squad and it’s worth it every single time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me out a handful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, reliable i am glad i bought their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 2year Accidental Geek Squad Replacement package. It comes in handy when you run into problems that you aren’t able to work through. Or when you purchase a expensive product just for it not to work. The Accidental Geek Squad Replacement agreement is a great deal and a life saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service.Great warranty can return for a full brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad, any issues i have ever had they took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a care free warranty. So many scams out there these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and was cheaper than new. It also arrived fast.

    I would recommend this to a friend